FAQ
Here you’ll find answers to common questions about our security solutions, products, and services. If your question isn’t listed, please contact us directly.
A: We provide a wide range of site and asset security solutions, including intruder alarms, wireless alarms, fire & smoke alarms, CCTV systems, and forensic marking technologies such as SmartTag®, SmartSpray®, and SmartTrace®.
A: Many of our solutions, such as SmartRecon cameras, PID360 detectors, and DTSentinel towers, are designed for rapid deployment and can be operational within hours or days, depending on site requirements.
A: Yes! All our systems are connected to our fully-accredited Alarm Receiving Centre (ARC), allowing 24/7 monitoring and instant alerts to authorized personnel.
A: We offer dome cameras, IP CCTV cameras, and advanced PTZ (Pan-Tilt-Zoom) cameras integrated with AI-powered verification for both day and night monitoring.
A: Absolutely. Many of our cameras, including SmartRecon and DTSentinel, feature infrared (IR) illumination and AI-based threat detection for reliable low-light performance.
A: Yes, we offer full installation, setup, and ongoing maintenance for all security systems to ensure they remain fully operational.
A: Footage can be streamed and stored securely through our systems, accessible via an online dashboard or through the ARC for monitoring and verification.
A:
Intruder Alarms: Detect unauthorized entry and alert occupants and monitoring teams.
Wireless Alarms: Flexible, battery-powered systems for quick installation in homes or commercial sites.
Fire & Smoke Alarms: Early detection of fire risks with rapid alerts to protect life and property.
A: Yes, all our alarm systems meet the latest industry and regulatory safety standards for reliability and effectiveness.
A: SmartTag® is a handheld forensic spray that marks offenders with traceable SmartWater® liquid from a safe distance, creating legally verifiable evidence while deterring criminal activity.
A: SmartTrace® is a forensic liquid with unique codes that can be applied to assets and valuables, allowing stolen property to be traced back to its owner and linking offenders to crimes.
A: SmartSpray® works alongside alarms, CCTV, and monitoring protocols to mark offenders or assets discreetly, providing traceable evidence without escalating situations.
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